SINCE 1984

Warranty

(315) 697-8234         info@kristitrailer.com
31 Madison Blvd. Canastota NY 13032

Kristi Trailer Limited Warranty

Thank you for purchasing a Kristi Trailer.  This document will explain your LIMITED WARRANTY and the process for filing a warranty claim should the need occur. 

LIMITED WARRANTY
Kristi Trailer Industries Inc. warrants to the original consumer that the trailer will be free from defects in material and workmanship for a period of three years, except as limited in the following statements, from the date of the first retail purchase, provided all other stated conditions and exclusions are satisfied.  This warranty is limited to the first retail purchaser and it is not transferrable or applicable to rental trailers. 

Three Year Warranty is limited to the steel frame and associated frame components. These components include: lower perimeter frame, cross-members, vertical wall studs, roof bows, tongue, coupler, headers, and all welds.

One Year Warranty is limited to doors, windows, aluminum skin, plastics, trim, electrical components, stone-guard, floor coverings, sealants, paint, undercoat, and lights.

 THE ORIGINAL PURCHASER MUST COMPLETE AND RETURN THE WARRANTY CARD PROVIDED WITH THE TRAILER TO KRISTI TRAILER IND. INC.  WITHIN 30 DAYS OF PURCHASE OR THIS LIMITED WARRANTY WILL BE NULL AND VOID. 

Returning the registration card will allow us to contact you and provide information you may need after you have purchased the product. In addition, receipt of the card will initiate and validate your warranty coverage.

To apply for warranty coverage, the owner must immediately contact the dealer from which the trailer was purchased. The dealer will initiate the claim process and obtain approval for warranty work.  Some parts or accessories may need to be replaced by suppliers, and some defective parts may need to be returned for inspection.  Prior to warranty repairs, the dealer must verify the trailer serial number, purchase date, and original ownership. The dealer must obtain written authorization from Kristi Trailer Ind. Inc. prior to repair of the trailer. The owner will be responsible for all incidental expenses incurred in obtaining warranty service, including, but not limited to, transportation of the trailer and/or delivery charges to and from the dealer or Kristi Trailer Ind. Inc., as the situation requires.

If the trailer is found to have a defect in material or workmanship, all repairs must be performed by Kristi Trailer Ind. Inc. or an authorized repair center.  All warranty work performed must be pre-approved by Kristi Trailer Ind. Inc., or Kristi Trailer Ind. Inc. reserves the right to deny coverage.  Kristi Trailer Ind. Inc. is not responsible for costs relating to transportation of the affected product, or responsible for damages to items stored inside of the product.  Kristi Trailer Ind. Inc.’s obligations under this warranty shall be limited to repairing or replacing any part which, in the opinion of the Kristi Trailer Ind. Inc., prove defective in material or workmanship under normal use and service during the applicable three or one year warranty period commencing with the date of the first retail purchase and no other remedy is available.     

ITEMS EXCLUDED FROM WARRANTY

Defects in separately manufactured products not produced by Kristi Trailer Ind. Inc. such as, but not limited to, air conditioning units, cargo holding devices, axles, brakes and lights, ramp door springs, electric winches, tires and wheels and all other components not manufactured by Kristi Trailer Ind. Inc..
Damage or deterioration due to normal wear and tear, salt, road grime, application of or exposure to corrosive chemicals or other corrosive materials (including without limitation magnesium chloride or calcium chloride), or arising from an accident or use of the product.  Kristi Trailer Ind. Inc. reserves the right to test individual parts for magnesium and calcium chloride exposure. These materials  are extremely corrosive to all metals and damages arising from exposure to them is not covered by this warranty.
Defects arising from operator’s negligence, misuse, abuse, loading the unit beyond its gross weight limitations, improper loading, accidents, acts of God, roof damage from excessive snow/ice buildup, or other contingencies beyond the control of Kristi Trailer Ind. Inc.
Repairs made necessary by reason of failure to follow ordinary and customary maintenance procedures, including procedures recommended by Kristi Trailer Ind. Inc. or component manufacturers.
Repairs made necessary by reason of repairs or alterations or installation of aftermarket accessories not performed by Kristi Trailer Ind. Inc.
Damage as a result of towing your trailer with a truck rating greater than 1 ton.  Towing your trailer behind a semi, dump truck, or other inappropriate vehicle voids this warranty.

DISCLAIMER OF IMPLIED WARRANTIES AND LIMITATION OF DAMAGES
ANY EXPRESS OR IMPLIED WARRANTY NOT PROVIDED HEREIN, INCLUDING WITHOUT IMPLIED LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ANY REMEDY FOR BREACH OF CONTRACT, WHICH BUT FOR THIS PROVISION MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, ARE HEREBY EXCLUDED AND DISCLAIMED.  IF THEY CANNOT BE DISCLAIMED, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE APPLICABLE ONE YEAR  OR THREE YEAR TERM DEPENDING UPON THE TRAILER MODEL AND COMPONENT.  SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU. 

UNDER NO CIRCUMSTANCES SHALL KRISTI TRAILER IND. INC. BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE.  SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, TRANSPORTATION TO AND FROM THE DEALER OR KRISTI TRAILER IND. INC. TO GET WARRANTY SERVICE, LOSS OF TIME, LOSS OF USE, LOSS OF REVENUES, SALARIES OR COMMISSIONS, LODGING, TOWING CHARGES, BUS FARES, CAR RENTALS, GASOLINE EXPENSE, TELEPHONE CHARGES, INCONVENIENCE, AND THE COST OF REPAIRING OR REPLACING OTHER PROPERTY WHICH IS DAMAGED BECAUSE OF A DEFECT IN THE PRODUCT.  KRISTI TRAILER IND. INC. IS NOT RESPONSIBLE FOR ANY DOWN TIME, LOST PROFITS, PUNITIVE, INDIRECT OR DIRECT DAMAGES ARISING FROM THE TIME ASSOCIATED WITH PAINT OR OTHER REPAIRS.  SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU. 

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, THIS LIMITED WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT AND IF SUCH WARRANTY FAILS BECAUSE ATTEMPTS AT REPAIR ARE NOT COMPLETED WITHIN A REASONABLE TIME, OR IT FAILS FOR ANY OTHER REASON, ANY DAMAGES ARE LIMITED TO THE LESSER OF EITHER THE COST OF NEEDED REPAIRS OR REDUCTION IN THE MARKET VALUE OF THE TRAILER CAUSED BY THE LACK OF REPAIRS, IN ANY CASE.

No dealer, distributor, agent, representative of Kristi Trailer Ind. Inc., or other person is authorized to make any representation or a promise of warranty concerning Kristi Trailer Ind. Inc.’s products on behalf of the Kristi Trailer Ind. Inc. except to refer the purchaser to this Limited Warranty.

LEGAL REMEDIES OF PURCHASER
This warranty provides specific legal rights.  You may have additional rights not included in this warranty which vary from state to state.  No action to enforce this warranty shall begin more than six months after a defect is discovered and shall not commence after expiration of the stated warranty period.

If you have any questions, please visit our web site at www.kristitrailer.com, or call 315-697-8234.